At VELARION, our team is committed to delivering the best experience for both you and your feline companion. Whether you need help with your order, have a business inquiry, or want to collaborate — we’re just a message away.

🛠️ Customer Support

Questions about your VELARION order?

Reach out to our dedicated team.

📧 support@tryvelarion.com

We typically respond within 24 hours.

🔄 Returns & Exchanges

Want to return or exchange your product?

📧 returns@tryvelarion.com

Include your order number and reason for return.

📢 Media, Press & Partnerships

Are you a member of the press or looking to collaborate with us?

📧 marketing@tryvelarion.com

🏬 Wholesale & Distribution

Interested in stocking or distributing Velarion?

📧 sales@tryvelarion.com

📞 Customer Service Line

Call us for direct support:

(530) 269-6693

🕘 Available Monday–Sunday

9:00 AM – 12:00 PM & 1:00 PM – 6:00 PM CST

🐾 Become a Brand Ambassador

If you're a content creator, cat parent, or pet influencer who shares our passion, we’d love to hear from you.

📧 ambassadors@tryvelarion.com